Got Questions? We are happy to help
FAQ
Shipping & Returns
What is your return policy?
We accept returns within 14 days of the purchase date. View our full Returns Policy here.
CAN YOU DELIVER TO MY COUNTRY?
NOEMA can deliver worldwide. You can find more information in our ‘Shipping & Delivery’ page here.
DO I HAVE TO PAY FOR RETURN SHIPPING FEES?
We recommend our customers to return the items from their local post office and return costs are their responsibility. You can find more information on our ‘Returns Policy’ page here.
HOW CAN I PAY FOR MY ORDER?
You can purchase your NOEMA order using a credit or debit card or Paypal.
ARE NOEMA SIZES TRUE TO SIZE?
Our pieces are true to size unless otherwise stated in the product description. In case of doubts you can consult our measurement chart on our sizing page.
WHAT PACKAGING DO YOU USE FOR MY ORDER?
First of all we wrap your items with 100% recycled silk paper and package them in 100% recycled boxes which are also 100% recycleable. For smaller items we use 100% recycled paper envelopes.
Discount
DO YOU HAVE A DISCOUNT CODE FOR NEW CUSTOMERS OR ANY SALES?
We usually do not have sales or discount codes as our prices are all ethically calculated from the quality of the fabrics to local production. However, once or twice during the year we make an exception.
Contact
DO YOU HAVE A STORE?
Currently NOEMA pieces are available here on our website. However, you can find some of our pieces stocked in Ireland. Please send us an email if you need further information.
Still have questions? We're happy to help! Please email us at hi@email.com and we will get back to you within 24 hours.